Privacy Policy

【Important Notice】
This Policy is applicable only toSuzhou Sunna Optoelectronics Co., Ltd.and its affiliates (collectively referred to as “we” or “Sunna Optoelectronics” below) for all products, services and extended functions (hereinafter “Sunna Optoelectronics Services”), including all products and services provided via Sunna Optoelectronics official website, WeChat Official Account, WeChat Channels and newly emerging forms along with technological development. If a separate privacy policy or legal statement with special clauses applies to certain individual product or service, such standalone privacy policy shall prevail. Any content not specified in the separate privacy policy and user agreement of such product or service shall be subject to this Policy. Where products or services of our affiliates adopt products or services supplied by Sunna Optoelectronics without independent privacy policy, this Privacy Policy shall also govern such relevant products and services.
Please carefully read the Sunna Optoelectronics Privacy Policy(especially bold contents) to fully understand our rules for processing your personal information. If you have any questions while reading, you may contact us through the contact details specified in Sunna Optoelectronics Privacy Policy.

Introduction


Welcome to the official website of Suzhou Sunna Optoelectronics Co., Ltd.(“this Website”)!
This Website is operated and controlled by Suzhou Sunna Optoelectronics Co., Ltd.(“we”), whose registered address is No.9 Hualing Street, Tailin Industrial Park, Suzhou Industrial Park, Jiangsu Province, P.R.China
We attach great importance to the protection of user privacy and personal information. When you use our products and/or services, we may collect and use your relevant information. Through this Sunna Optoelectronics Privacy Policy(“this Privacy Policy”), we intend to specify how we collect, use, store, share and transfer your information during your use of our products and services, as well as relevant ways for you to access, update, delete and protect your personal information.
This Privacy Policy covers the following contents:
1. Categories of information we collect from you
2. How we use your information
3. How we share your information
4. Entrusted processing
5. Protection measures for your information
6. Data retention period
7. Personal information protection for minors
8. Notification and revision of Policy
9. Third-party links
10. Contact information
Table of Contents
1. Categories of information we collect from you
2. How we use your information
3. How we share your information
4. Entrusted processing
5. Protection measures for your information
6. Data retention period
7. Personal information protection for minors
8. Notification and revision of Policy
9. Third-party links
10. Contact information
1. Categories of information we collect from you
We may collect the below types of information when you browse this Website:
Information you voluntarily provide to us.
We may collect personal information submitted by you. When you send messages via the “Contact Us” page on this Website, you need to submit personal identity and contact details including your name, email address, phone number, country and city of residence; you may also provide employment information such as employer and job title. We may also obtain your information from your consultation, comments, feedback and other content submitted during your operation on this Website.
Information automatically collected by us.
During your access to this Website, we may automatically gather certain information as follows:
● Technical & device information: We collect technical data related to your terminal equipment including but not limited to IP address, system time zone, system language and other system & network identification information.
● Operation & behavior information: We automatically record your access logs including dwell duration, browsed pages and content accessed on this Website.
● Cookies and similar tracking technologies: This Website may apply Cookies and other tracking tools to store user data. Cookies refer to small text files sent from web server to user browser, which may record user preference, page staying time and browsing records. We adopt such data to identify users and optimize your browsing experience. You may adjust Cookie settings via browser functions, including enabling pop-up reminder or blocking Cookies; however disabling Cookies may restrict partial functions of this Website. In addition, this Website cannot respond to your browser’s Do Not Track requests currently.
Information collected from third parties.
We may obtain your access data from third-party platforms and service vendors, including your country/region, device brand & model, browsing history, access source links, search records and click logs.
2. How we use your information
Your personal information may be utilized for the following purposes:
Based on legitimate interests for operating this Website, your data may be used to:
● Receive and reply to your inquiries and deliver corresponding customer service;
● Enforce our service terms and privacy clauses;
● Handle your requests, applications, complaints and feedback;
● Provide technical support and respond to your consultation;
● Monitor, maintain and operate this Website;
● Troubleshoot technical faults of the Website;
● Ensure stable and efficient operation of the Website;
● Detect and prevent security risks, fraud or technical defects;
● Upgrade and optimize Website functions and service performance;
● Maintain normal customer relationship management;
● Conduct daily business operation and safeguard our legal rights against contract breaches;
● Carry out academic research with legal compliance;
● Process data for public interests or emergent public health incidents under legal requirements.
We may also process your information to fulfill statutory legal obligations, or for other authorized purposes with your consent or legal permission.
3. How we share your information
Your personal information may be shared with below third-party entities:
Service Providers: We share necessary data with third-party suppliers supporting Website operation including server hosting, technical development and cloud service providers.
Affiliated Entities: To ensure normal service provision and illegal usage prevention, we may share your information with our parent company, subsidiaries and group affiliates.
Law Enforcement & Regulatory Authorities: We shall disclose relevant information per court ruling, legal subpoena, regulatory requirement or lawful investigation demand, especially for illegal activity prevention, fraud investigation and personal safety risk elimination.
Merger & Acquisition Scenarios: We may transfer your information to third parties in the following situations:
● Third parties purchasing all or partial equity or assets of our company;
● Third parties whose whole or partial business is acquired by us;
● Third parties merged with our company;
● Successor entities undertaking all or part of our business,
All such receiving parties shall be legally bound not to unauthorizedly disclose or use your personal information without our approval.
Please note that any content you voluntarily post or share publicly may contain personal or sensitive personal information of yourself or others; please make prudent decisions before information disclosure.
4. Entrusted Processing
We may authorize cooperative partners to process your personal information for service delivery. We only share necessary data for specified, legitimate and required purposes; any extra data usage beyond authorized scope by partners needs your separate consent.
Our authorized partners mainly include:
Technical Vendors: Third-party suppliers providing infrastructure, data analysis and information processing services.
Advertising & Data Analytics Partners: Entities assisting us with advertisement delivery and effect statistics in compliance with laws and industry security standards.
We sign formal data protection agreements with all entrusted processors to bind their data processing behavior in accordance with this Policy and applicable laws.
5. Protection measures for your information
We adopt physical, electronic and administrative security mechanisms stipulated in this Policy to secure your stored data. Nevertheless, absolute data security cannot be fully guaranteed under internet transmission environment; you shall bear corresponding risks for information uploading to our platform.
6. Data retention period
Your personal information will be stored within the period required to realize the purposes specified herein and comply with statutory retention rules (e.g. relevant transaction data shall be reserved for no less than three years per E-Commerce Law of P.R.China). After retention expiry, we will delete or anonymize your information as required by applicable laws.
We may preserve your data for other legitimate reasons such as statutory regulatory requirements or contractual obligations. You enjoy the below legal rights related to your personal information:
Right to Access: You may confirm our data processing status and request a copy of your stored personal information.
Right to Rectification: You can demand revision or update for incomplete or inaccurate personal data collected by us.
Right to Erasure: You are entitled to request full or partial deletion of your personal information under specific legal conditions.
Right to Withdraw Consent: You may revoke your data authorization anytime; however partial Website functions may become unavailable after consent withdrawal.
You may exercise above rights via contact method specified in Clause 10 of this Policy. For identity verification, we may ask for supplementary credentials before handling your application.
7. Personal information protection for minors
Sunna Optoelectronicsputs high priority on minor personal data protection. If you are under 18 years old, please obtain guardian’s consent prior to using our products and services.Sunna Optoelectronicscomplies with national laws and regulations to protect minors’ personal information.
We will not actively collect personal data from minors directly. Where minor information is collected with guardian approval, we only use, share or disclose such data with legal permission, guardian consent or for minor protection necessity.
8. Notification and Revision of Policy
We reserve the right to revise this Privacy Policy at our discretion. Major policy revisions will be announced via Website notice, and updated clauses only apply to information collected after effective date of revision. Revised Policy takes effect immediately upon online release. We recommend regular check for latest Policy updates.
9. Third-party links
This Privacy Policy does not apply to external websites or platforms unless otherwise specified. This Website may contain hyperlinks to third-party sites with independent privacy rules and operation standards. Such links are for reference only and do not represent our partnership or endorsement toward third-party platforms. We shall not be liable for any personal information collection and processing after you access external third-party websites.
10. Contact information
If you have questions regarding this Privacy Policy, please reach us via phone +86-0512-67998900 (Ext.8026/8027).
Normally we will reply your inquiry within 15 working days. If you are unsatisfied with our reply or suffer legitimate rights damage from our data processing, you may file complaints to cyberspace administration, telecommunication authority, public security or market supervision departments.
Appendix: Examples of Personal Information & Sensitive Personal Information (Below content is only definition illustration instead of data collected from Sunna Optoelectronics Website, WeChat Official Account or WeChat Channels)
Personal Information: All information recorded electronically or otherwise that can identify or be linked to a specific natural person, excluding anonymized data.
Sensitive Personal Information: Information that may lead to personal dignity infringement or personal/property safety hazard once leaked or illegally used, including biometrics, religious belief, specific identity, medical data, financial account, location tracking and personal data of minors under 14 years old.
Device Information: Equipment identifier (IMEI, IDFA, AndroidID, MAC, OAID, IMSI and other device codes), application logs (crash report, notification status, app installation list), system parameter and network data (IP address, WiFi data, base station information).

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